Research Communications Work Requests

The Research Communications team is committed to delivering professional and strategic marketing and communication guidance to all Division of Research departments, as well as the Jupiter Campus and Wilkes Honors College. Services include web design, graphic design, social media strategy, marketing and more. Please choose the scope of your marketing and communication request below.

On average, basic requests require a least three business days to complete, depending on complexity. Please anticipate at least 10 to 15 business days for larger projects. Some projects may require a consultation first. Click an option below to submit a work request (ticket):

Division of Research

Website Request

Our team provides website design and development support to all units within the Division of Research (DOR). We make sure all web projects follow the university's design and technical guidelines to ensure consistent branding across all DOR websites. The web team provides a wide range of service from the minor content updates to online form development and full scale redesigns. It acts as a liaison with the university's web development team within the Division of Public Affairs.

Website Updates: Updates to content, navigation, upload files, removal of webpage, redirection, etc.

New Website/Page or Website Redesign: Request a new website, new web page or a redesign of an existing website/page.

Web Form Creation/Support: New form creation or help with an existing form for the website.

Website Graphics: New graphic for the website or edits to an exising website graphic. Graphics for marketing/advertising should be requested using the Marketing ticket, below.

Report a Website Error: Use this to report a web page error message, page not found, etc.

Other Website Requests: Help with SEO, Google Analytics, training, user access, or other not covered above.

Submit a website request

Marketing

Advertising, Social Media, Special Marketing or Other (includes online and print materials)

Advertising Material

Want to promote an event, a workshop or new program? The team can create everything from simple fliers to complicated program booklets, ads, brochures, banners of all kinds and much more. Please anticipate at least 10 to 15 working days for each design project, depending on complexity. Click on the blue bar and tell us what you need. Someone on the team will contact you with questions.

Special Request, Social Media or Other

Don't see a request option that makes sense for you? Just fill out the form below, and the team will work to address your marketing needs, provide counsel, strategic communication direction and execution.

Submit a marketing request

Submit event marketing request

Promotional Items
To order promotional items from vendors, please visit: ho8a.lvyanbo.com/public-affairs/retail-and-licensing/need-to-purchase-promotional-items.

We will only maintain the supply of promotional items that can be used at conferences, expos, events and as gifts for visiting VIPs and retiring committee members, etc. In general, these items should not be used as gifts for DOR staff.

Click here to view our promotional product inventory.

Order promotional items from vendors

News

The Division of Research's dissemination of newsworthy information allows us to share the story of our research, findings, happenings and more.

Is It Newsworthy?

Here are a few things to consider when determining the newsworthiness of information.

Timing - Things which are new or current or latest updates.

Significance - Number of people affected by the story is important.

Proximity - Stories which happen near to us have more significance. The closer the story to home, the more newsworthy it is to us. Note: proximity doesn't have to mean geographical distance. Stories from places with which we have a bond or similarity have the same effect.

Prominence - Famous people get more coverage just because they are famous.

Human Interest - Human interest stories are a bit of a special case. They often disregard the main rules of newsworthiness, and appeal more to emotions, and aim to evoke responses such as laughter or sadness.

Select this option for any of the following:
Research Daily news submission
Share your research story
Newsletter
Published book
Special project or other news-related request

Submit a news request

Special Project or other

If you have a request for the Research Communications team that does not fit into any of the other options above, use this ticket.

Submit Special Project request

Announcement (digital signage)

Announcement (digital signage) for FAU Jupiter and/or Harbor Branch

Submit Announcement/Digital Signage Request

FAU Faculty and Staff

News

Available to all FAU staff and faculty.

The Division of Research's dissemination of newsworthy information allows us to share the story of our research, findings, happenings and more.

Is It Newsworthy?

Here are a few things to consider when determining the newsworthiness of information.

Timing - Things which are new or current or latest updates.

Significance - Number of people affected by the story is important.

Proximity - Stories which happen near to us have more significance. The closer the story to home, the more newsworthy it is to us. Note: proximity doesn't have to mean geographical distance. Stories from places with which we have a bond or similarity have the same effect.

Prominence - Famous people get more coverage just because they are famous.

Human Interest - Human interest stories are a bit of a special case. They often disregard the main rules of newsworthiness, and appeal more to emotions, and aim to evoke responses such as laughter or sadness.

Select this option for any of the following:
Research Daily news submission
Share your research story
Newsletter
Published book
Special project or other news-related request

Submit a news request

Share Your Research Story

Available to all FAU staff and faculty.

Share Your Research Story

Published Book

Available to all FAU staff and faculty.

Submit Published Book Announcement

Something else?

If your request is not normally handled by the Research Communications team, you can find help here.

Go to Office of Information Technology (OIT) Ticket Requests


Who We Are

Cara C. Perry, Associate Vice President for FAU Research Communications
perryc@lvyanbo.com

Cammi Clark, Ph.D., Senior Director, Research Communications
Leads the team's day-to-day operations and project management via supervision, creation and dissemination of research news and information across a variety of platforms including serving as managing editor of the university's magazines such as Florida Atlantic, Masterminds and Journey to Health.
cammiclark@lvyanbo.com

Chelsey Matheson, Associate Director, Research Communications
cmatheson@lvyanbo.com

Lillian Cozart, MA, Assistant Director, Web Development, Research Communications
Maintains and creates client websites, including coding, layout, navigation structure, responsive design and compliance with FAU's established website design specs. Ensures ADA/WCAG compliance and usability standards on websites.
lcozart@lvyanbo.com

Katarzyna Bytnar, Assistant Director, Multimedia
kbytnar2013@lvyanbo.com

Paige Russo, Assistant Director, Multimedia
fau_prusso@lvyanbo.com